Privacy Policy

1. Overview

At Dinaaro, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it and how we protect it. Dinaaro is a desktop application, which means most of your data stays on your local machine.

2. Data We Collect

License Information: When you activate your license, we collect your license key, device identifier and activation timestamp. This is used solely for license validation.

Contact Information: If you reach out to us via email, contact form or WhatsApp, we store your name, email address and message content to respond to your inquiry.

Usage Analytics: We may collect anonymous usage statistics such as app version, operating system and feature usage patterns to improve the Software. No personal or business data is included in analytics.

3. Data We Do NOT Collect

Dinaaro is a desktop first application. We do not collect or have access to:

• Your business data (products, sales, customers, suppliers, accounts)
• Your financial records or transaction details
• Your staff information or payroll data
• Any data stored in your local database

All business data is stored in your assigned environment and is only processed by our platform for subscription operations, security, and managed recovery controls.

4. How We Use Your Data

• License validation and subscription management
• Customer support and communication
• Product improvement through anonymous analytics
• Sending important product updates and security notices

5. Data Sharing

We do not sell, trade or share your personal information with third parties. We may share data only in the following circumstances:

• When required by law or legal process
• To protect our rights and enforce our Terms of Service
• With service providers who help us operate our business (e.g., payment processors), under strict confidentiality agreements

6. Data Security

We use industry standard security measures to protect the limited data we do collect. This includes encryption in transit, secure servers and restricted access controls.

For SaaS customers, backup and disaster recovery are managed by Dinaaro platform operations. Keep your operating system and access credentials secure.

7. Cookies and Website

Our website (dinaaro.com) may use essential cookies for basic functionality such as theme preference. We do not use tracking cookies or third party advertising cookies.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request deletion of your personal data
• Opt out of marketing communications
• Export your local business data at any time using built in tools

9. Children's Privacy

Dinaaro is not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Software. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@dinaaro.com.